MM Revolving Chairs – Repair & Replacement Policy

At MM Revolving Chairs, we are committed to delivering quality products and support. Our policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we can only provide repair or replacement of the damaged part. No full refunds or product returns are offered.

To be eligible for support:

  • The chair must be unused, in its original condition, and in original packaging.

  • You must provide a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer without prior confirmation from our team.

Items Not Eligible for Repair or Replacement

We only provide repair or replacement of the damaged part for revolving chairs and chair-related components.
The following are not eligible:

  • Accessories not supplied by MM Revolving Chairs

  • Damage caused by misuse, modifications, or self-repair

  • Chairs used in commercial or industrial settings without proper usage guidelines

  • Products reported after 30 days of delivery

Partial Repair or Replacement

Partial support may be granted in cases such as:

  • Chairs with wear and tear not caused by manufacturing defects

  • Chairs missing parts due to customer handling

  • Damage reported after the 30-day window

Each case will be assessed individually by our support team.

No Refund Policy

We do not offer refunds. We strictly only provide repair or replacement of the damaged part under valid warranty conditions and within 30 days of purchase.

Sale Items

Chairs purchased during promotions, discounts, or clearance sales are not eligible for repair or replacement unless found to be defective on arrival.

Replacements for Damaged or Defective Chairs

If your MM Revolving Chair arrives damaged or has a manufacturing defect, we will repair or replace the damaged part at no additional cost, provided it is reported within 30 days.

📧 To request assistance, email: Mmenterprisevadodara@gmail.com

Gifts

If the chair was marked as a gift and delivered directly to you, we can provide repair or replacement of the damaged part, and a gift credit may be issued if applicable.

If the chair was not marked as a gift, any resolution will be communicated to the original purchaser.

Shipping Information

  • Customers are responsible for all shipping costs related to repair or replacement.

  • Shipping charges are non-refundable.

  • We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items.

  • MM Revolving Chairs is not responsible for shipments lost in transit.

Need Help?

For any questions or to begin a support request for repair or replacement of the damaged part, please contact our team:

📧 Mmenterprisevadodara@gmail.com